Shipping & Returns

Shipping:

The Metal Store offers a couple different shipping options for. You may ship using UPS (or FedEx Freight if the order is over 150 pounds) or select an in-store pickup from our Maple Heights, Ohio facility. All orders must have a valid shipping address and cannot be shipped to a PO Box.

The Metal Store will process your order almost immediately. We promise to make every effort to ship your order promptly. Your order will be shipped as soon as it can, often on the same day or the following day. All back ordered items will ship when the item becomes available.


Returns:
The Metal Store does not accept returns on any order that already has their metal cut. Once the item is cut, the sale of the item is final and may not be returned. However, an item may be returned in the rare occasion that the order was processed incorrectly. In the event of a return, The Metal Store will replace the item and ship it as soon as possible.

About The Metal Store: 
The Metal Store carries Aluminum, Stainless Steel, Hot Rolled Steel, Cold Rolled Steel, Galvanized Steel, Copper and Brass, TG&P, Keyed Shafting, Threaded Rod, Pipes, D.O.M. Tubing and Structural Tubing in a wide selection of sizes and shapes, square, rectangular, rounds, hex, channels, angle and sheet.